Website Care Plans

A Website Care Plan provides for the basic care and maintenance your WordPress website requires to stay protected, to stay current, and to continue running smoothly. Our Care Plans cover three primary areas:

Regular Maintenance

• • Helps you avoid security threats

• • Prevents plugins and other site functions on your site from becoming outdated and/or incompatible with the rest of your software

Regular Backups

• Daily backups ensure that your site can be restored if something happens.

Content Updates

Websites take time, dedication, and regular maintenance. Many churches have volunteers that gladly take on the responsibilities involved. This is a blessing for sure, and as someone who is happy to do it for my own church, I rejoice when people volunteer their skills to oversee their church websites. Other churches assign church staff to cover basic tasks. This is another solution that can work well. However, there are many churches that sort of hobble along with no one to really take the reigns and make the website what it could/should be. This is the space I’d like to fill. Think of Barnabas Company as your digital admin assistant. We take on your church’s digital tasks, freeing you to focus on your ministry.

You are free to cancel at any time. We’d hate to see you go, of course, but totally understand. Simply give us a day to cancel your fees and prepare your site for hand-off. We’ll even send you a maintenance schedule so you can stay on top of things. Our goal is help, not to gouge the church; we want our cancellation policy to reflect that.

We maintain developers licenses from many of the leading brands in the industry. We carry licenses in the following categories:

• • Events/calendars

• • Security

• • Performance optimization/page caching

• • Form builders

Absolutely. Monthly reports give you and your board a clear picture of what’s been done and how your site is performing — updates, backups, uptime, traffic, and SEO health, all in one place.

Payments are handled on a monthly subscription basis. You can manage every aspect of your payments directly in our Client Portal. We use Stripe so your information is secure. Credit card information is not stored with us. In fact, we never see it.

If your site is newly developed with us, your Care Plan goes into effect upon launch. Otherwise, once your checkout process is complete, we will have your site covered in one month.

Yes. We believe that “strong fences make the best neighbors.” In other words, projects work best when everyone knows what to expect from everyone else. Simple, straightforward contracts help keep everyone on the same proverbial page.

We’re always glad to help folks maintain their website. First, we will perform a website evaluation to get to know your site’s construction and any potential problems. We’ll also run updates and create a full backup for you. At the end, we will provide a list of issues that need to be fixed as well as suggestions for improvement. If you’re interested, you can either email us or schedule a phone or video consultation to discuss it further.

The support time allotment for each of our web care plans includes content updates cover simple additions and changes:

• Text edits
• Image swaps and similar small tasks.

New pages, design changes, and larger requests are scoped and invoiced separately.

As preventative care and maintenance, we do all we can to avoid major issues on your website. Though we cannot guarantee that an issue will never happen, we will do everything within our power to assist in the cleanup and restoration of your website from one of our backups.

To be perfectly clear, no one can guarantee that hackers will not find their way into your website. That’s not feasible for anyone. What we can do is monitor, maintain, and backup so that if anything does happen, we’re the first to know, the first to take action, and the first to recover a secure site.